Emergency Communications Dispatcher Trainee (Paid Training)

Emergency Telecommunicator Services; McGrann (PA); On-site; USD 36,000 - 48,000; Full time

Benefits offered by this job

Insurance coverage

Retirement benefits

Paid leave

Employer-provided training

Job summary

Emergency Telecommunicator Services is offering Dispatcher Trainee opportunities in MC Grann, PA. Trainees will learn how to receive calls, document incidents, operate dispatch systems, and support emergency response operations.

Training combines classroom instruction, simulations, and supervised console assignments with potential nights, weekends, holidays, and overtime as schedules allow.

Qualifications

• A high school diploma or recognized equivalent is commonly required.
• Trainee positions are often for applicants without previous dispatch experience.
• Basic computer skills and accurate typing are expected.
• Clear communication and willingness to receive feedback are important.
• Customer service or telephone-based experience may be useful.

Responsibilities

• Learn emergency call-taking procedures and agency terminology.
• Practice confirming locations and gathering essential incident details.
• Develop accurate typing and computer-aided dispatch skills.
• Study service-area geography, maps, and response jurisdictions.
• Learn radio procedures and unit-status monitoring.
• Observe and perform assigned duties under supervision.
• Complete assessments, coaching sessions, and training milestones.
• Learn confidentiality, security, and professional-conduct requirements.

Skills

Typing

Computer skills

Clear communication

Education

High school diploma

Job description

Emergency Telecommunicator Services is offering Dispatcher Trainee opportunities in MC Grann, PA. Trainees will learn how to receive calls, document incidents, operate dispatch systems, and support emergency response operations.

Training combines classroom instruction, simulations, and supervised console assignments with potential nights, weekends, holidays, and overtime as schedules allow.