Emergency Communications Trainee (Dispatcher)

Emergency Telecommunicator Services; North Vandergrift (PA); Sur place; USD 40 000 - 52 000; Plein temps

Avantages offerts par ce poste

Insurance coverage

Retirement benefits

Paid leave

Employer-provided training

Résumé du poste

Emergency Telecommunicator Services seeks Dispatcher Trainee/Telecommunicator Trainee positions in East Vandergrift, PA. Trainees receive structured instruction to receive calls, document incidents, operate dispatch systems, and support emergency response operations.

Training progresses as skills are demonstrated; some assignments depend on certifications and performance standards. Hours may include nights, weekends, holidays, and overtime as training demands.

Qualifications

• High school diploma or recognized equivalent is commonly required.
• Basic computer skills are expected.
• Clear communication and accurate typing are essential.
• Willingness to receive feedback and complete assessments.

Responsabilités

• Learn emergency call-taking procedures and agency terminology.
• Practice confirming locations and gathering essential incident details.
• Develop accurate typing and computer-aided dispatch skills.
• Study service-area geography, maps, and response jurisdictions.
• Learn radio procedures and unit-status monitoring.
• Observe and perform assigned duties under supervision.
• Complete assessments, coaching sessions, and training milestones.
• Learn confidentiality and professional-conduct requirements.

Connaissances

Call taking

Typing speed

CAD basics

Radio procedures

Geography knowledge

Communication skills

Formation

High school diploma

Outils

CAD software

Description du poste

Emergency Telecommunicator Services seeks Dispatcher Trainee/Telecommunicator Trainee positions in East Vandergrift, PA. Trainees receive structured instruction to receive calls, document incidents, operate dispatch systems, and support emergency response operations.

Training progresses as skills are demonstrated; some assignments depend on certifications and performance standards. Hours may include nights, weekends, holidays, and overtime as training demands.