Emergency Communications Dispatcher Trainee

County Emergency Communications; Ithaca (OH); On-site; USD 32,000 - 52,000; Full time

Benefits offered by this job

Insurance coverage

Retirement benefits

Paid leave

Employer-provided training

Job summary

County Emergency Communications in Ithaca, OH, is offering Dispatcher Trainee and Telecommunicator Trainee positions designed to introduce you to emergency communications. Trainees learn to take calls, log incidents, operate dispatch systems, and support responders under supervision.

Training combines classroom work, simulations, and supervised console assignments. Schedules may include nights, weekends, holidays, and overtime as you progress through milestones and earn certifications.

Qualifications

• High school diploma or recognized equivalent commonly required.
• Trainee roles typically target applicants with no dispatch experience.
• Candidates should be open to feedback and learning on the job.

Responsibilities

• Learn emergency call-taking procedures and terminology.
• Practice confirming locations and gathering incident details.
• Develop typing and CAD skills under supervision.
• Study service-area geography and response jurisdictions.
• Learn radio procedures and unit-status monitoring.
• Observe and perform duties as assigned during training milestones.
• Learn confidentiality and professional conduct requirements.

Skills

Typing skills

Basic computer skills

Clear communication

Education

High school diploma or GED

Tools

Computer-aided dispatch basics

Job description

County Emergency Communications in Ithaca, OH, is offering Dispatcher Trainee and Telecommunicator Trainee positions designed to introduce you to emergency communications. Trainees learn to take calls, log incidents, operate dispatch systems, and support responders under supervision.

Training combines classroom work, simulations, and supervised console assignments. Schedules may include nights, weekends, holidays, and overtime as you progress through milestones and earn certifications.