Emergency Communications Trainee: Dispatcher & Telecommunicator

Emergency Telecommunicator Services; Town of Otego (NY); Sur place; USD 32 000 - 42 000; Plein temps

Résumé du poste

Emergency Telecommunicator Services seeks Dispatcher Trainee / Telecommunicator Trainee in Otego, NY. This entry path introduces call-taking, incident documentation, and communications-system operation while under supervision.

Trainees progress as skills and certifications are demonstrated; schedules may include nights, weekends, holidays, and overtime as required by training milestones and employer standards.

Qualifications

• A high school diploma or equivalent is commonly required.
• Trainee roles may not require prior dispatch experience.
• Basic computer skills and clear communication are expected.

Responsabilités

• Learn emergency call-taking procedures and terminology.
• Practice confirming locations and gathering essential incident details.
• Develop accurate typing and CAD skills.
• Study service-area geography, maps, and response jurisdictions.
• Learn radio procedures and unit-status monitoring.
• Observe and perform duties under supervision.
• Complete assessments and training milestones.
• Maintain confidentiality and professional conduct.

Connaissances

Typing proficiency

Clear communication

Basic computer skills

Customer service exposure

Attention to detail

Formation

High school diploma or equivalent

Outils

CAD systems

Description du poste

Emergency Telecommunicator Services seeks Dispatcher Trainee / Telecommunicator Trainee in Otego, NY. This entry path introduces call-taking, incident documentation, and communications-system operation while under supervision.

Trainees progress as skills and certifications are demonstrated; schedules may include nights, weekends, holidays, and overtime as required by training milestones and employer standards.