Dispatcher & Telecommunicator Trainee – Emergency Ops

County Emergency Communications; Put-in-Bay (OH); On-site; USD 30,000 - 40,000; Full time

Benefits offered by this job

Insurance coverage

Retirement benefits

Paid leave

Employer-provided training

Job summary

County Emergency Communications in Put In Bay offers Dispatcher Trainee and Telecommunicator Trainee opportunities. Trainees learn to receive calls, document incidents, operate dispatch systems, and support emergency response under supervision.

Training combines classroom instruction, simulations, and supervised console work, with shifts that may include nights, weekends, and overtime as skills grow.

Qualifications

• A high school diploma or recognized equivalent is commonly required.
• Basic computer skills, clear communication, and accurate typing are desired.
• Customer service or telephone-based experience may be useful.

Responsibilities

• Learn emergency call-taking procedures and agency terminology.
• Practice confirming locations and gathering essential incident details.
• Develop accurate typing and computer-aided dispatch skills.
• Study service-area geography, maps, and response jurisdictions.
• Learn radio procedures and unit-status monitoring.
• Observe and perform assigned duties under supervision.
• Complete assessments, coaching sessions, and training milestones.
• Learn confidentiality, security, and professional-conduct requirements.

Skills

Basic computer skills

Clear communication

Accurate typing

Education

High school diploma or equivalent

Job description

County Emergency Communications in Put In Bay offers Dispatcher Trainee and Telecommunicator Trainee opportunities. Trainees learn to receive calls, document incidents, operate dispatch systems, and support emergency response under supervision.

Training combines classroom instruction, simulations, and supervised console work, with shifts that may include nights, weekends, and overtime as skills grow.