Emergency Dispatcher Trainee - Launch Your Career

Emergency Telecommunicator Services; Cayuga (IN); On-site; USD 42,000 - 52,000; Full time

Benefits offered by this job

Insurance coverage

Retirement benefits

Paid leave

Employer-provided training

Job summary

Emergency Telecommunicator Services in Cayuga, IN, offers Dispatcher Trainee and Telecommunicator Trainee opportunities. Trainees learn to receive calls, document incidents, operate communications systems, and support emergency response operations.

Training may include classroom instruction, simulations, and supervised console assignments, with nights, weekends, holidays, and overtime possible as schedules evolve.

Qualifications

• High school diploma or recognized equivalent is commonly required.
• Trainee positions are often for applicants without dispatch experience.

Responsibilities

• Learn emergency call-taking procedures and terminology.
• Practice confirming locations and gathering essential incident details.
• Develop accurate typing and CAD skills.
• Study service-area geography, maps, and jurisdictions.
• Learn radio procedures and unit-status monitoring.
• Observe and perform duties under supervision.
• Complete assessments and training milestones.
• Adhere to confidentiality and professional conduct requirements.

Skills

Typing speed

Clear communication

Basic computer skills

Customer service

Education

High school diploma or equivalent

Tools

CAD systems

Job description

Emergency Telecommunicator Services in Cayuga, IN, offers Dispatcher Trainee and Telecommunicator Trainee opportunities. Trainees learn to receive calls, document incidents, operate communications systems, and support emergency response operations.

Training may include classroom instruction, simulations, and supervised console assignments, with nights, weekends, holidays, and overtime possible as schedules evolve.