Emergency Communications Dispatcher Trainee

County Emergency Communications; Jackson (OH); On-site; USD 35,000 - 45,000; Full time

Benefits offered by this job

Insurance

Retirement Benefits

Paid Leave

Training Provided

Job summary

County Emergency Communications is offering Dispatcher Trainee / Telecommunicator Trainee opportunities in North Jackson, OH. Trainees receive structured instruction while learning call-taking, incident documentation, and radio procedures, with progression based on demonstrated skills and certifications.

Training may combine classroom work, simulations, and supervised console assignments, with shifts that may include nights, weekends, holidays, and overtime as the program advances.

Qualifications

• A high school diploma or recognized equivalent is commonly required.
• Candidates should have basic computer skills, clear communication, accurate typing, and a willingness to receive feedback.

Responsibilities

• Learn emergency call-taking procedures and agency terminology.
• Practice confirming locations and gathering essential incident details.
• Develop accurate typing and computer-aided dispatch skills.
• Study service-area geography, maps, and response jurisdictions.
• Learn radio procedures and unit-status monitoring.
• Observe and perform assigned duties under supervision.
• Complete assessments, coaching sessions, and training milestones.
• Learn confidentiality, security, and professional-conduct requirements.

Skills

Typing

Clear communication

Customer service

Education

High school diploma

Tools

Computer-Aided Dispatch (CAD)

Job description

County Emergency Communications is offering Dispatcher Trainee / Telecommunicator Trainee opportunities in North Jackson, OH. Trainees receive structured instruction while learning call-taking, incident documentation, and radio procedures, with progression based on demonstrated skills and certifications.

Training may combine classroom work, simulations, and supervised console assignments, with shifts that may include nights, weekends, holidays, and overtime as the program advances.