Emergency Communications Trainee: Start Dispatcher Career

County Emergency Communications; Alvordton (OH); On-site; USD 35,000 - 52,000; Full time

Benefits offered by this job

Insurance coverage

Retirement benefits

Paid leave

Employer-provided training

Job summary

County Emergency Communications in Ohio is seeking Dispatcher Trainee and Telecommunicator Trainee positions that provide a structured introduction to emergency communications work. Under the direction of qualified instructors, trainees learn how to receive calls, document incidents, operate communications systems, and support emergency response operations.

Training may include classroom instruction, simulations, and supervised console assignments, with schedules that may include nights,

Qualifications

• High school diploma or equivalent commonly required.
• Trainee positions often for applicants without dispatch experience; additional prerequisites may be set by employers.
• Basic computer skills, clear communication, accurate typing, and willingness to receive feedback.
• Customer service or telephone-based experience may be useful.

Responsibilities

• Learn emergency call-taking procedures and agency terminology.
• Practice confirming locations and gathering essential incident details.
• Develop accurate typing and computer-aided dispatch skills.
• Study service-area geography, maps, and response jurisdictions.
• Learn radio procedures and unit-status monitoring.
• Observe and perform assigned duties under supervision.
• Complete assessments, coaching sessions, and training milestones.
• Learn confidentiality, security, and professional-conduct requirements.

Job description

County Emergency Communications in Ohio is seeking Dispatcher Trainee and Telecommunicator Trainee positions that provide a structured introduction to emergency communications work. Under the direction of qualified instructors, trainees learn how to receive calls, document incidents, operate communications systems, and support emergency response operations.

Training may include classroom instruction, simulations, and supervised console assignments, with schedules that may include nights,