Emergency Communications Dispatcher - Save Lives

National Public Safety Careers; Pontiac (IL); On-site; USD 42,000 - 65,000; Full time

Job summary

National Public Safety Careers is seeking Public Safety Dispatchers and Telecommunicators to join Livingston-area centers. This role combines communication, technology, and careful decision-making to support callers and responders.

You will process emergency and nonemergency requests, verify locations, classify calls, operate CAD, mapping and radio systems, and coordinate resources. Night and weekend shifts are possible.

Qualifications

• High school diploma or equivalent required.
• Accurate typing and clear communication essential.
• Certifications vary by jurisdiction and service.

Responsibilities

• Process emergency and nonemergency requests for public safety assistance.
• Verify incident locations and gather caller information.
• Classify and prioritize requests using approved procedures.
• Operate CAD, telephone, mapping and radio systems.
• Coordinate response resources within assigned qualifications.
• Monitor unit status and communicate significant incident updates.
• Support interagency coordination and requests for additional assistance.
• Maintain accurate records and follow information-security requirements.

Skills

Typing

Active listening

Clear communication

Multitasking

Education

High school diploma or equivalent

Tools

Computer-Aided Dispatch (CAD)

Telephone systems

Mapping software

Radio systems

Job description

National Public Safety Careers is seeking Public Safety Dispatchers and Telecommunicators to join Livingston-area centers. This role combines communication, technology, and careful decision-making to support callers and responders.

You will process emergency and nonemergency requests, verify locations, classify calls, operate CAD, mapping and radio systems, and coordinate resources. Night and weekend shifts are possible.