Life-Saving Emergency Communications Dispatcher

National Public Safety Careers; Milwaukee (WI); On-site; USD 40,000 - 60,000; Full time

Benefits offered by this job

Health coverage

Retirement benefits

Paid leave

Professional development

Job summary

National Public Safety Careers is seeking qualified Public Safety Dispatchers and Telecommunicators for on-site roles in our operations center. You will handle calls, coordinate responders, and manage information flow to ensure rapid, accurate outcomes.

This position emphasizes accuracy, calm decision-making, and adherence to procedures while supporting multiple agencies and shift schedules in a demanding environment.

Qualifications

• Typing accuracy and speed in high-stress environments.
• Active listening and clear verbal communication.
• Ability to switch between tasks and priorities.
• Certifications depend on services handled and jurisdiction.

Responsibilities

• Process emergency and nonemergency requests for public safety assistance.
• Verify incident locations and gather essential caller information.
• Classify and prioritize requests using approved procedures.
• Operate computer-aided dispatch, telephone, mapping, and radio systems.
• Coordinate response resources within assigned qualifications.
• Monitor unit status and communicate significant incident updates.
• Support interagency coordination and requests for additional assistance.
• Maintain accurate records and follow information-security requirements.

Skills

Typing

Active listening

Clear communication

Multitasking

Education

High School Diploma or equivalent

Tools

CAD system

Telephone system

Radio systems

Mapping software

Job description

National Public Safety Careers is seeking qualified Public Safety Dispatchers and Telecommunicators for on-site roles in our operations center. You will handle calls, coordinate responders, and manage information flow to ensure rapid, accurate outcomes.

This position emphasizes accuracy, calm decision-making, and adherence to procedures while supporting multiple agencies and shift schedules in a demanding environment.