Public Safety Dispatcher & Telecommunicator (24/7 Shifts)

National Public Safety Careers; Everett (WA); On-site; USD 42,000 - 62,000; Full time

Benefits offered by this job

Health coverage

Retirement benefits

Paid leave

Employee assistance resources

Professional development

Job summary

National Public Safety Careers is seeking Public Safety Dispatchers and Telecommunicators to join diverse operating centers. Responsibilities include handling emergency and nonemergency calls, verifying locations, and coordinating response resources using CAD, radios, and mapping tools.

The role emphasizes accurate information processing, calm decision-making, and adherence to agency procedures while maintaining clear communication with callers and responders.

Qualifications

• High school diploma or equivalent required or preferred depending on service.
• Typing accuracy and quick response abilities are essential.
• Certifications vary by service and jurisdiction.

Responsibilities

• Process emergency and nonemergency requests for public safety assistance.
• Verify incident locations and gather essential caller information.
• Classify and prioritize requests using approved procedures.
• Operate computer-aided dispatch, telephone, mapping, and radio systems.
• Coordinate response resources within assigned qualifications.
• Monitor unit status and communicate significant incident updates.
• Support interagency coordination and requests for additional assistance.
• Maintain accurate records and follow information-security requirements.

Skills

Accurate typing

Active listening

Clear communication

Decision making

Education

High school diploma or equivalent

Job description

National Public Safety Careers is seeking Public Safety Dispatchers and Telecommunicators to join diverse operating centers. Responsibilities include handling emergency and nonemergency calls, verifying locations, and coordinating response resources using CAD, radios, and mapping tools.

The role emphasizes accurate information processing, calm decision-making, and adherence to agency procedures while maintaining clear communication with callers and responders.