Emergency Communications Dispatcher – Public Safety Ops

National Public Safety Careers; Rising Sun–Lebanon (DE); On-site; USD 52,000 - 72,000; Full time

Benefits offered by this job

Health coverage

Retirement benefits

Paid leave

Employee assistance resources

Professional development

Job summary

National Public Safety Careers invites applications for a Public Safety Dispatcher / Telecommunicator position in Sun, LA. This role requires handling emergency and nonemergency requests, verifying locations, and prioritizing incidents using approved procedures.

You will operate CAD, telephone, mapping, and radio systems, coordinate responses with agencies, monitor unit status, and maintain accurate records while following information-security requirements.

Qualifications

• High school diploma or equivalent is commonly required.
• Accurate typing skills are essential for data entry.
• Active listening and clear communication are important in emergencies.
• Ability to switch between tasks and maintain focus under pressure.
• Certifications depend on the services handled and jurisdiction rules.

Responsibilities

• Process emergency and nonemergency requests for public safety assistance.
• Verify incident locations and gather essential caller information.
• Classify and prioritize requests using approved procedures.
• Operate computer‑aided dispatch, telephone, mapping, and radio systems.
• Coordinate response resources within assigned qualifications.
• Monitor unit status and communicate significant incident updates.
• Support interagency coordination and requests for additional assistance.
• Maintain accurate records and follow information-security requirements.

Skills

Typing

Active listening

Clear communication

Education

High school diploma or equivalent

Tools

CAD systems

Radio systems

Job description

National Public Safety Careers invites applications for a Public Safety Dispatcher / Telecommunicator position in Sun, LA. This role requires handling emergency and nonemergency requests, verifying locations, and prioritizing incidents using approved procedures.

You will operate CAD, telephone, mapping, and radio systems, coordinate responses with agencies, monitor unit status, and maintain accurate records while following information-security requirements.