Emergency Communications Dispatcher - Public Safety

National Public Safety Careers; West Pointe A La Hache (LA); On-site; USD 38,000 - 62,000; Full time

Benefits offered by this job

Health coverage

Retirement benefits

Paid leave

EAP resources

Professional development

Job summary

National Public Safety Careers is seeking a Public Safety Dispatcher / Telecommunicator in Pointe A La Hache, LA. This role blends information flow, technology, and rapid decision-making as you handle call taking, dispatch, and incident coordination for public safety agencies.

Responsibilities include processing emergency and nonemergency requests, verifying locations, prioritizing incidents, operating CAD/telephone/radio systems, and maintaining accurate records while following agency

Qualifications

• Typing accurately in a fast-paced environment.
• Active listening to extract critical details from callers.
• Clear communication with responders and the public.
• Ability to switch between tasks and priorities quickly.

Responsibilities

• Process emergency and nonemergency requests for public safety assistance
• Verify incident locations and gather essential caller information
• Classify and prioritize requests using approved procedures
• Operate computer-aided dispatch, telephone, mapping, and radio systems
• Coordinate response resources within assigned qualifications
• Monitor unit status and communicate significant incident updates
• Maintain accurate records and follow information-security requirements

Skills

Typing

Active listening

Clear communication

Multitasking

Education

High school diploma or equivalent

Job description

National Public Safety Careers is seeking a Public Safety Dispatcher / Telecommunicator in Pointe A La Hache, LA. This role blends information flow, technology, and rapid decision-making as you handle call taking, dispatch, and incident coordination for public safety agencies.

Responsibilities include processing emergency and nonemergency requests, verifying locations, prioritizing incidents, operating CAD/telephone/radio systems, and maintaining accurate records while following agency