Emergency Communications Specialist (Public Safety Dispatcher)

National Public Safety Careers; Tabor (NJ); On-site; USD 42,000 - 72,000; Full time

Benefits offered by this job

Health coverage

Retirement benefits

Paid leave

Professional development

Job summary

National Public Safety Careers seeks qualified candidates for public safety dispatching and telecommunicator roles. These positions bridge information flow between the public and emergency responders, requiring precise typing, active listening, and clear communication under pressure.

Work involves operating CAD, telephone, mapping, and radio systems, with shifts that may include nights, weekends, and holidays. Training and background screens are typical for eligibility in this field.

Qualifications

• A high school diploma or equivalent is commonly required.
• Typing accuracy, active listening, and clear communication are essential.
• Ability to switch between tasks and priorities.
• Certifications depend on services handled and jurisdiction's training standards.

Responsibilities

• Process emergency and nonemergency requests for public safety assistance
• Verify incident locations and gather essential caller information
• Classify and prioritize requests using approved procedures
• Operate computer-aided dispatch, telephone, mapping, and radio systems
• Coordinate response resources within assigned qualifications
• Monitor unit status and communicate significant incident updates
• Support interagency coordination and requests for additional assistance
• Maintain accurate records and follow information-security requirements

Skills

Accurate typing

Active listening

Clear communication

Multitasking

Education

High school diploma or equivalent

Tools

CAD systems

Telephone systems

Mapping software

Radio systems

Job description

National Public Safety Careers seeks qualified candidates for public safety dispatching and telecommunicator roles. These positions bridge information flow between the public and emergency responders, requiring precise typing, active listening, and clear communication under pressure.

Work involves operating CAD, telephone, mapping, and radio systems, with shifts that may include nights, weekends, and holidays. Training and background screens are typical for eligibility in this field.