Emergency Communications Dispatcher — Public Safety

Regional 911 Intake Solutions; Fairmont (MN); On-site; USD 42,000 - 60,000; Full time

Benefits offered by this job

Health coverage

Retirement benefits

Paid leave

Employee assistance resources

Professional development

Job summary

The Regional 911 Intake Solutions in Fairmont, MN is seeking Public Safety Dispatchers and Telecommunicators to handle emergency and non-emergency calls, operate CAD, and coordinate with responders. This role requires careful decision-making, attention to detail, and the ability to switch between tasks.

Expect shift work including nights and weekends; training is provided, and qualifications emphasize a high school diploma, strong typing, listening, and clear communication as you support public

Qualifications

• High school diploma or equivalent required; training varies by service.
• Certifications depend on services handled and jurisdiction.

Responsibilities

• Process emergency and nonemergency requests for public safety assistance
• Verify incident locations and gather essential caller information
• Classify and prioritize requests using approved procedures
• Operate computer-aided dispatch, telephone, mapping, and radio systems
• Coordinate response resources within assigned qualifications
• Monitor unit status and communicate significant incident updates
• Support interagency coordination and requests for additional assistance
• Maintain accurate records and follow information-security requirements

Skills

Typing

Active listening

Clear communication

Education

High school diploma or equivalent

Job description

The Regional 911 Intake Solutions in Fairmont, MN is seeking Public Safety Dispatchers and Telecommunicators to handle emergency and non-emergency calls, operate CAD, and coordinate with responders. This role requires careful decision-making, attention to detail, and the ability to switch between tasks.

Expect shift work including nights and weekends; training is provided, and qualifications emphasize a high school diploma, strong typing, listening, and clear communication as you support public