Multi-Agency Emergency Dispatcher (Police/Fire/EMS)

Regional 911 Intake Solutions; Chattanooga (TN); On-site; USD 42,000 - 64,000; Full time

Benefits offered by this job

Medical benefits

Dental benefits

Vision benefits

Retirement benefits

Paid leave

Employee assistance program

Continuing education

Job summary

Regional 911 Intake Solutions is seeking Police/Fire/EMS Dispatchers to coordinate emergency responses across multiple agencies. In a combined communications environment, you will process calls and manage radio assignments for police, fire, and medical services.

The role requires understanding of various response procedures, clear communication, and the ability to adapt to changing priorities while working within training and authority guidelines.

Qualifications

• High school diploma or recognized equivalence is commonly required.

Responsibilities

• Process requests involving police, fire, rescue, and medical assistance
• Verify locations, incident details, and immediate hazards
• Apply discipline‑specific procedures to prioritize and route calls
• Dispatch appropriate units according to approved response plans
• Coordinate incidents requiring more than one emergency service
• Monitor radio traffic, unit availability, and requests for assistance
• Provide approved caller instructions when trained and authorized
• Maintain incident records and support interagency communications

Education

High School Diploma or equivalent

Job description

Regional 911 Intake Solutions is seeking Police/Fire/EMS Dispatchers to coordinate emergency responses across multiple agencies. In a combined communications environment, you will process calls and manage radio assignments for police, fire, and medical services.

The role requires understanding of various response procedures, clear communication, and the ability to adapt to changing priorities while working within training and authority guidelines.