Emergency Communications Dispatcher — Police/Fire/EMS

Regional 911 Intake Solutions; Cranberry Township (Butler County); On-site; USD 42,000 - 66,000; Full time

Job summary

Regional 911 Intake Solutions in Cranberry Township seeks Police/Fire/EMS dispatchers to coordinate emergency responses across police, fire, and medical services. In a combined communications environment, you will process calls, verify locations, assign units, and monitor radio traffic to ensure rapid, safe outcomes.

You must understand different response procedures, adapt to changing priorities, complete required training, pass background checks, and maintain incident records while supporting

Qualifications

• High school diploma or recognized equivalent is commonly required; cross-training may be provided by some agencies.
• Some agencies require experience in dispatch disciplines before appointment.
• Credentials such as public safety telecommunicator, emergency medical dispatch, fire dispatch, or police dispatch may be required depending on assignment.

Responsibilities

• Process requests involving police, fire, rescue, and medical assistance.
• Verify locations, incident details, and immediate hazards.
• Apply discipline-specific procedures to prioritize and route calls.
• Dispatch appropriate units according to approved response plans.
• Coordinate incidents requiring more than one emergency service.
• Monitor radio traffic, unit availability, and requests for assistance.
• Provide approved caller instructions when trained and authorized.
• Maintain incident records and support interagency communications.

Education

High School Diploma or equivalent

Job description

Regional 911 Intake Solutions in Cranberry Township seeks Police/Fire/EMS dispatchers to coordinate emergency responses across police, fire, and medical services. In a combined communications environment, you will process calls, verify locations, assign units, and monitor radio traffic to ensure rapid, safe outcomes.

You must understand different response procedures, adapt to changing priorities, complete required training, pass background checks, and maintain incident records while supporting