Emergency Communications Specialist

Regional 911 Intake Solutions; Cranberry Township (Butler County); On-site; USD 42,000 - 60,000; Full time

Benefits offered by this job

Medical benefits

Dental benefits

Vision benefits

Retirement plans

Paid leave

Job summary

Regional 911 Intake Solutions in Cranberry Township, PA is seeking police dispatchers to support law enforcement operations. You will receive emergency and nonemergency requests, document locations, and assign calls to officers while coordinating with nearby agencies.

The role involves working at dispatch consoles, handling radio communications, and maintaining records. Training and certification requirements vary by agency and may include CJIS access.

Qualifications

• A high school diploma or recognized equivalent is commonly required.
• Entry-level vacancies may provide training; experienced classifications may require prior police dispatch work and applicable certifications.
• Candidates should be able to type accurately, understand spoken information, communicate clearly by radio, and learn jurisdictional geography.
• Access to criminal justice information systems may require additional screening and security training.

Responsibilities

• Receive emergency and nonemergency requests for police assistance.
• Document incident locations, suspect descriptions, vehicle details, and reported hazards.
• Assign calls to available officers according to priority and agency procedures.
• Monitor officer status, radio traffic, and requests for assistance.
• Relay updates about changing incidents and potential safety concerns.
• Conduct authorized records inquiries after completing required training.
• Coordinate with neighboring agencies and other emergency services.
• Maintain clear incident records and safeguard restricted information.

Skills

Typing

Listening

Multitasking

Radio communication

Geography knowledge

Education

High School Diploma or GED

Tools

Criminal justice information systems

Job description

Regional 911 Intake Solutions in Cranberry Township, PA is seeking police dispatchers to support law enforcement operations. You will receive emergency and nonemergency requests, document locations, and assign calls to officers while coordinating with nearby agencies.

The role involves working at dispatch consoles, handling radio communications, and maintaining records. Training and certification requirements vary by agency and may include CJIS access.