Integrated Police/Fire/EMS Dispatcher

Regional 911 Intake Solutions; Post Falls (ID); On-site; USD 42,000 - 65,000; Full time

Benefits offered by this job

Medical coverage

Dental coverage

Vision coverage

Retirement benefits

Paid leave

Employee assistance resources

Continuing education

Shift differentials

Job summary

Regional 911 Intake Solutions seeks Police/Fire/EMS Dispatchers to coordinate emergency responses across law enforcement, fire services, and emergency medical services in a combined communications environment.

The role involves processing calls, verifying incident details, prioritizing routes, and dispatching units while maintaining records and supporting interagency communications. Training and credentials vary by assignment.

Qualifications

• A high school diploma or recognized equivalent is commonly required.
• Some agencies provide cross-training, while others require experience in one or more dispatch disciplines before appointment.
• Required certifications, accepted providers, and completion deadlines must be confirmed in the official vacancy.

Responsibilities

• Process requests involving police, fire, rescue, and medical assistance.
• Verify locations, incident details, and immediate hazards.
• Apply discipline-specific procedures to prioritize and route calls.
• Dispatch appropriate units according to approved response plans.
• Coordinate incidents requiring more than one emergency service.
• Monitor radio traffic, unit availability, and requests for assistance.
• Provide approved caller instructions when trained and authorized.
• Maintain incident records and support interagency communications.

Skills

Clear communication

Multitasking

Education

High school diploma

Job description

Regional 911 Intake Solutions seeks Police/Fire/EMS Dispatchers to coordinate emergency responses across law enforcement, fire services, and emergency medical services in a combined communications environment.

The role involves processing calls, verifying incident details, prioritizing routes, and dispatching units while maintaining records and supporting interagency communications. Training and credentials vary by assignment.