Emergency Communications Dispatcher for Public Safety

Commonwealth of Pennsylvania; Honesdale (Wayne County); On-site; USD 40,000 - 60,000; Full time

Job summary

Commonwealth of Pennsylvania is seeking a Police Communications Operator to support state police operations by handling calls, coordinating incidents, and maintaining records. The role requires calm, clear communication under pressure and the ability to prioritize real-time tasks across radio, phone, and computer systems.

Qualifications include two years of radio/CAD experience or equivalent, and at least 60 college credits.

Qualifications

• Two years of experience using two-way radio, multi-line telephone, or CAD systems.
• Two years of experience using computer systems for entering, updating, and retrieving information.
• Equivalent combination of experience and training may substitute for education.

Responsibilities

• Answer incoming emergency and non-emergency calls and gather key information.
• Dispatch required services and relay information to Troopers and partner agencies.
• Maintain electronic records and research information using secure systems.
• Respond to administrative questions and assist station visitors.
• Participate in communications training and help new operators learn procedures.

Skills

Radio experience

Emergency calls handling

Public safety communication

Education

60 college credits

Tools

CAD systems

Job description

Commonwealth of Pennsylvania is seeking a Police Communications Operator to support state police operations by handling calls, coordinating incidents, and maintaining records. The role requires calm, clear communication under pressure and the ability to prioritize real-time tasks across radio, phone, and computer systems.

Qualifications include two years of radio/CAD experience or equivalent, and at least 60 college credits.