Public Safety Communications Dispatcher

Commonwealth of Pennsylvania; Canaan Township (PA); On-site; USD 40,000 - 64,000; Full time

Job summary

Commonwealth of Pennsylvania seeks a Police Communications Operator to join the Pennsylvania State Police. You will handle emergency and non-emergency calls, dispatch services, and maintain secure electronic records to support Troopers in real-time.

The role requires a clear, firm voice, ability to work rotating shifts, and certification as a Public Safety Telecommunicator within probation. Candidates must meet background and CJIS requirements and may pursue CLEAN and JNET certifications.

Qualifications

• Must have a clear, firm voice and no major speech, hearing, or visual impairments that would interfere with communication.

Responsibilities

• Call handling: Answer emergency and non-emergency calls and gather key information.
• Incident coordination: Dispatch required services and relay information to Troopers and partner agencies.
• Record management: Maintain electronic records and research information using secure systems.
• Public assistance: Respond to administrative questions and assist station visitors.
• Training support: Take part in communications training and help new operators learn procedures.

Skills

Clear voice

Education

60 college credits

Equivalent experience/training

Job description

Commonwealth of Pennsylvania seeks a Police Communications Operator to join the Pennsylvania State Police. You will handle emergency and non-emergency calls, dispatch services, and maintain secure electronic records to support Troopers in real-time.

The role requires a clear, firm voice, ability to work rotating shifts, and certification as a Public Safety Telecommunicator within probation. Candidates must meet background and CJIS requirements and may pursue CLEAN and JNET certifications.