Emergency Communications Dispatcher – Public Safety Impact

Commonwealth of Pennsylvania; Carlisle (Cumberland County); On-site; USD 50,000 - 75,000; Full time

Job summary

Commonwealth of Pennsylvania is seeking Police Communications Operators in Carlisle, PA. The role supports statewide public safety by receiving calls, gathering details, and coordinating communication with troopers.

You will relay critical information quickly and accurately to ensure effective emergency response. This position requires experience with dispatch systems, certifications, and the ability to work rotating shifts, including weekends and holidays.

Qualifications

• Two years of experience using two-way radio, multi-line telephone, or computer aided dispatch systems.
• Two years of experience using computer systems for entering, updating, and retrieving information.
• Completion of 60 college credits or an equivalent combination of experience and training.

Responsibilities

• Receive emergency and non-emergency calls and gather essential details from callers.
• Relay information to troopers, determine priorities, and request assistance from outside agencies.
• Use CLEAN/JNET and other systems to access, research, and maintain electronic records.
• Respond to inquiries from the public and assist visitors at the station.
• Participate in communications training and help instruct new operators.

Skills

Two-way radio experience

Call intake & dispatch

Record management systems

Education

60 college credits

Job description

Commonwealth of Pennsylvania is seeking Police Communications Operators in Carlisle, PA. The role supports statewide public safety by receiving calls, gathering details, and coordinating communication with troopers.

You will relay critical information quickly and accurately to ensure effective emergency response. This position requires experience with dispatch systems, certifications, and the ability to work rotating shifts, including weekends and holidays.