Emergency Communications Dispatcher (911)

National Public Safety Careers; North Fork (ID); On-site; USD 42,000 - 63,000; Full time

Benefits offered by this job

Health insurance

Retirement contributions

Paid leave

Continuing training

Job summary

National Public Safety Careers is listing 911 Call Taker opportunities in North Fork, Idaho. The role involves handling emergency and nonemergency calls, gathering location and caller data, and documenting details in dispatch software.

Training and certifications are required for progression, with shift work likely. Applicants should have a high school diploma or equivalent, strong listening skills, accurate typing, and clear verbal communication.

Qualifications

• High school diploma or equivalent is required.
• Previous customer service experience is helpful but not always required.
• Strong listening comprehension and accurate typing are essential.

Responsibilities

• Answer incoming emergency calls and nonemergency lines.
• Confirm incident location and caller’s callback information.
• Use approved questions to identify urgency of the situation.
• Enter details into call-processing or dispatch software accurately.

Skills

Listening

Typing

Verbal communication

Structured procedures

Education

High school diploma or equivalent

Tools

Dispatch software

Job description

National Public Safety Careers is listing 911 Call Taker opportunities in North Fork, Idaho. The role involves handling emergency and nonemergency calls, gathering location and caller data, and documenting details in dispatch software.

Training and certifications are required for progression, with shift work likely. Applicants should have a high school diploma or equivalent, strong listening skills, accurate typing, and clear verbal communication.