911 Call Taker — Fast-Paced Emergency Dispatcher

Public Safety Dispatch Network; Filer (ID); On-site; USD 38,000 - 56,000; Full time

Job summary

Public Safety Dispatch Network seeks a proactive 911 Call Taker in Filer, Idaho. You will answer emergency lines, confirm locations, and document critical details to support responders.

Training and certifications are provided, with a focus on accuracy and calm communication under pressure. Ideal candidates have a high school diploma, strong listening and typing skills, clear verbal communication, and the ability to follow structured procedures.

Qualifications

• High school diploma or equivalent required.
• Strong listening comprehension and accurate typing.
• Clear verbal communication and ability to follow structured procedures.

Responsibilities

• Answer incoming emergency calls and assigned nonemergency lines.
• Confirm incident location and caller's callback information.
• Use approved questions to identify nature and urgency of the situation.
• Enter accurate details into call-processing or dispatch software.
• Forward incident information promptly to the appropriate dispatch function.
• Assist distressed callers with essential questions and instructions within training.

Skills

Listening

Typing

Verbal communication

Following procedures

Education

High school diploma or equivalent

Job description

Public Safety Dispatch Network seeks a proactive 911 Call Taker in Filer, Idaho. You will answer emergency lines, confirm locations, and document critical details to support responders.

Training and certifications are provided, with a focus on accuracy and calm communication under pressure. Ideal candidates have a high school diploma, strong listening and typing skills, clear verbal communication, and the ability to follow structured procedures.