Emergency Communications Dispatcher

Regional 911 Intake Solutions; Town of Thorp (WI); On-site; USD 42,000 - 65,000; Full time

Benefits offered by this job

Health coverage

Retirement benefits

Paid leave

Professional development

Job summary

Regional 911 Intake Solutions is seeking Public Safety Dispatchers and Telecommunicators in Thorp, WI. The role involves handling emergency and nonemergency requests, verifying locations, and coordinating responses with police, fire, and EMS teams.

Applicants must demonstrate accurate typing, active listening, and clear communication while following agency procedures. Positions require working nights, weekends, and holidays with potential overtime.

Qualifications

• A high school diploma or recognized equivalent is commonly required.
• Entry-level and experienced classifications may have different qualifications, training expectations, and compensation.

Responsibilities

• Process emergency and nonemergency requests for public safety assistance
• Verify incident locations and gather essential caller information
• Classify and prioritize requests using approved procedures
• Operate computer-aided dispatch, telephone, mapping, and radio systems
• Coordinate response resources within assigned qualifications
• Monitor unit status and communicate significant incident updates
• Support interagency coordination and requests for additional assistance
• Maintain accurate records and follow information-security requirements

Job description

Regional 911 Intake Solutions is seeking Public Safety Dispatchers and Telecommunicators in Thorp, WI. The role involves handling emergency and nonemergency requests, verifying locations, and coordinating responses with police, fire, and EMS teams.

Applicants must demonstrate accurate typing, active listening, and clear communication while following agency procedures. Positions require working nights, weekends, and holidays with potential overtime.