Emergency Communications Specialist

Regional 911 Intake Solutions; Salem Lakes (WI); On-site; USD 42,000 - 64,000; Full time

Job summary

Regional 911 Intake Solutions in Silver Lake, WI is seeking Police Dispatchers to support law enforcement operations by taking calls, coordinating with officers, and maintaining reliable communications across agencies. The role may include radio dispatch and records-system duties after training.

Dispatchers ensure accurate locations, descriptions, safety information, and timely updates to officers. Strong typing, listening, and clear radio communication are essential, with potential night and

Qualifications

• A high school diploma or recognized equivalent is commonly required.
• Access to criminal justice information systems may require additional screening and security training.
• Candidates should be able to type accurately, understand spoken information, and communicate clearly by radio.

Responsibilities

• Receive emergency and nonemergency requests for police assistance
• Document incident locations, suspect descriptions, vehicle details, and reported hazards
• Assign calls to available officers according to priority and agency procedures
• Monitor officer status, radio traffic, and requests for assistance
• Relay updates about changing incidents and potential safety concerns
• Conduct authorized records inquiries after completing required training
• Coordinate with neighboring agencies and other emergency services
• Maintain clear incident records and safeguard restricted information

Education

High school diploma (or recognized equivalent)

Job description

Regional 911 Intake Solutions in Silver Lake, WI is seeking Police Dispatchers to support law enforcement operations by taking calls, coordinating with officers, and maintaining reliable communications across agencies. The role may include radio dispatch and records-system duties after training.

Dispatchers ensure accurate locations, descriptions, safety information, and timely updates to officers. Strong typing, listening, and clear radio communication are essential, with potential night and