Public Safety Dispatcher & Emergency Communicator

Regional 911 Intake Solutions; Town of Poy Sippi (WI); On-site; USD 45,000 - 75,000; Full time

Benefits offered by this job

Health coverage

Retirement benefits

Paid leave

Job summary

Regional 911 Intake Solutions in Poy Sippi, WI is seeking Public Safety Dispatchers and Telecommunicators to support emergency communications. You will handle call taking, dispatch police and fire units, and manage EMS dispatch where required, combining technical systems with careful decision-making.

This role requires organizing incoming information, applying agency procedures, and keeping callers and responders informed while working within rotating shifts and overtime when needed.

Qualifications

• High school diploma or recognized equivalent is commonly required.
• Certifications depend on services handled and jurisdiction’s training standards.

Responsibilities

• Process emergency and nonemergency requests for public safety assistance
• Verify incident locations and gather essential caller information
• Classify and prioritize requests using approved procedures
• Operate computer-aided dispatch, telephone, mapping, and radio systems
• Coordinate response resources within assigned qualifications
• Monitor unit status and communicate significant incident updates
• Support interagency coordination and requests for additional assistance
• Maintain accurate records and follow information-security requirements

Job description

Regional 911 Intake Solutions in Poy Sippi, WI is seeking Public Safety Dispatchers and Telecommunicators to support emergency communications. You will handle call taking, dispatch police and fire units, and manage EMS dispatch where required, combining technical systems with careful decision-making.

This role requires organizing incoming information, applying agency procedures, and keeping callers and responders informed while working within rotating shifts and overtime when needed.