Emergency Communications Dispatcher

Regional 911 Intake Solutions; Butler (IL); On-site; USD 55,000 - 75,000; Full time

Job summary

Regional 911 Intake Solutions seeks police dispatchers in Butler, IL to support law enforcement operations by taking calls and coordinating with officers. Accurate locations, descriptions, safety information, and timely updates are essential for field units.

Dispatchers may perform call taking, radio dispatch, and records-system duties depending on the agency. Shifts may include nights, weekends, holidays, and overtime, with training provided as needed.

Qualifications

• A high school diploma or recognized equivalent is commonly required. Entry‑level vacancies may provide training, while experienced classifications may require prior police dispatch work and applicable certifications.

Responsibilities

• Receive emergency and nonemergency requests for police assistance
• Document incident locations, suspect descriptions, vehicle details, and reported hazards
• Assign calls to available officers according to priority and agency procedures
• Monitor officer status, radio traffic, and requests for assistance
• Relay updates about changing incidents and potential safety concerns
• Conduct authorized records inquiries after completing required training
• Coordinate with neighboring agencies and other emergency services
• Maintain clear incident records and safeguard restricted information

Job description

Regional 911 Intake Solutions seeks police dispatchers in Butler, IL to support law enforcement operations by taking calls and coordinating with officers. Accurate locations, descriptions, safety information, and timely updates are essential for field units.

Dispatchers may perform call taking, radio dispatch, and records-system duties depending on the agency. Shifts may include nights, weekends, holidays, and overtime, with training provided as needed.