Emergency Communications Dispatcher (24/7 Shifts)

Regional 911 Intake Solutions; Sacramento (CA); On-site; USD 40,000 - 65,000; Full time

Job summary

Regional 911 Intake Solutions is seeking Police Dispatchers to support law enforcement operations by receiving calls and coordinating with officers. The role may involve telephone call taking, radio dispatch, and routine records-system duties.

Dispatchers ensure accurate locations, descriptions, safety information, and timely updates for responders. The position may require night shifts, weekends, holidays, and overtime per staffing needs.

Qualifications

• High school diploma or equivalent required; training provided for entry-level roles.
• Candidates should be able to type accurately and understand spoken information.
• Ability to learn jurisdictional geography and operate under security screening requirements.

Responsibilities

• Receive emergency and nonemergency requests for police assistance.
• Document incident locations, descriptions, vehicle details, and hazards.
• Assign calls to officers according to priority and procedures.
• Monitor officer status, radio traffic, and requests for assistance.
• Relay updates about changing incidents and safety concerns.
• Conduct authorized records inquiries after training.
• Coordinate with neighboring agencies and other emergency services.
• Maintain clear incident records and safeguard restricted information.

Skills

Typing

Listening

Multitasking

Radio comms

Geography

Education

High school diploma

Tools

Dispatch software

Job description

Regional 911 Intake Solutions is seeking Police Dispatchers to support law enforcement operations by receiving calls and coordinating with officers. The role may involve telephone call taking, radio dispatch, and routine records-system duties.

Dispatchers ensure accurate locations, descriptions, safety information, and timely updates for responders. The position may require night shifts, weekends, holidays, and overtime per staffing needs.