Emergency Communications Call Taker (911 Operator)

National Public Safety Careers; Collyer (KS); On-site; USD 32,000 - 42,000; Full time

Benefits offered by this job

Health insurance

Retirement contributions

Paid leave

Employee assistance program

Continuing training

Job summary

National Public Safety Careers is seeking 911 Call Takers for opportunities in Collyer, Kansas. This role involves taking emergency and nonemergency calls, confirming locations, and documenting critical information for dispatch teams.

Training, certifications, and adherence to procedures are required. Ideal candidates have a high school diploma, strong listening skills, accurate typing, and clear verbal communication.

Qualifications

• High school diploma or recognized equivalent.
• Strong listening comprehension and accurate typing.
• Clear verbal communication and ability to follow structured procedures.

Responsibilities

• Answer incoming emergency calls and assigned nonemergency lines.
• Confirm incident location and caller’s callback information.
• Enter details into call-processing or dispatch software.
• Forward incident information promptly to the dispatch function.

Skills

Listening

Typing

Verbal communication

Education

High school diploma

Job description

National Public Safety Careers is seeking 911 Call Takers for opportunities in Collyer, Kansas. This role involves taking emergency and nonemergency calls, confirming locations, and documenting critical information for dispatch teams.

Training, certifications, and adherence to procedures are required. Ideal candidates have a high school diploma, strong listening skills, accurate typing, and clear verbal communication.