Emergency Communications Call Taker — 24/7 Training Provided

Regional 911 Intake Solutions; Millsboro (PA); On-site; USD 35,000 - 60,000; Full time

Benefits offered by this job

Health insurance

Retirement contributions

Paid leave

Employee-assistance programs

Continuing training

Job summary

Regional 911 Intake Solutions in Millsboro, PA seeks a 911 Call Taker to handle emergency and nonemergency calls with care and accuracy, documenting details for responders.

The role emphasizes listening, fast typing, clear verbal communication, and following structured procedures; training and certification are provided.

Benefits may include health insurance, retirement contributions, paid leave, and ongoing training, depending on appointment type and schedule.

Qualifications

• High school diploma or equivalent required.
• Strong listening and comprehension skills necessary.
• Ability to type accurately and follow structured procedures.

Responsibilities

• Answer incoming emergency and nonemergency calls.
• Confirm incident location and caller contact information.
• Enter details into dispatch/call-processing software.
• Forward information promptly to dispatch functions.
• Provide pre-arrival instructions as trained and certified.

Skills

Active listening

Typing speed

Verbal communication

Education

High school diploma or equivalent

Tools

Call-processing software

Job description

Regional 911 Intake Solutions in Millsboro, PA seeks a 911 Call Taker to handle emergency and nonemergency calls with care and accuracy, documenting details for responders.

The role emphasizes listening, fast typing, clear verbal communication, and following structured procedures; training and certification are provided.

Benefits may include health insurance, retirement contributions, paid leave, and ongoing training, depending on appointment type and schedule.