Emergency Communications Call-Taker (24/7 Shifts)

National Public Safety Careers; Utah; On-site; USD 36,000 - 60,000; Full time

Job summary

National Public Safety Careers is seeking 911 Call Taker opportunities in Bingham Canyon, UT. This position handles emergency and nonemergency lines, verifies locations, and enters data into dispatch software.

Ideal candidates have a high school diploma, strong listening and communication skills, and the ability to follow structured procedures. Training and certifications are provided according to agency requirements.

Qualifications

• High school diploma or recognized equivalent required.
• Strong listening comprehension and accurate typing essential.
• Clear verbal communication and ability to follow structured procedures.

Responsibilities

• Answer incoming emergency calls and assigned nonemergency lines.
• Confirm incident location and caller’s callback information.
• Use approved questions to identify nature and urgency of the situation.
• Enter accurate details into call-processing or dispatch software.
• Forward incident information promptly to the appropriate dispatch function.
• Help distressed callers focus on essential questions and instructions.
• Use language-access and accessibility resources when needed.
• Provide authorized pre-arrival instructions only within training and certification.

Skills

Listening skills

Verbal communication

Typing

Education

High school diploma or GED

Job description

National Public Safety Careers is seeking 911 Call Taker opportunities in Bingham Canyon, UT. This position handles emergency and nonemergency lines, verifies locations, and enters data into dispatch software.

Ideal candidates have a high school diploma, strong listening and communication skills, and the ability to follow structured procedures. Training and certifications are provided according to agency requirements.