Emergency Call Taker: 24/7 Critical Support

National Public Safety Careers; Annabella (UT); On-site; USD 36,000 - 52,000; Full time

Benefits offered by this job

Health insurance

Retirement contributions

Paid leave

Employee-assistance programs

Continuing training

Job summary

National Public Safety Careers seeks 911 Call Takers in Annabella, Utah. The role involves handling emergency and non-emergency calls, confirming locations, and updating dispatcher software with accurate details.

Candidates should have a high school diploma or equivalent, strong listening skills, precise typing, and effective verbal communication. Training will cover call-taking procedures and certifications as required by the agency.

Qualifications

• Requires a high school diploma or equivalent; customer service or dispatch experience may be helpful.
• Strong listening comprehension, accurate typing, and clear verbal communication are essential.
• Must be able to follow structured procedures and complete assessments as determined by the hiring agency.

Responsibilities

• Answer incoming emergency calls and assigned nonemergency lines.
• Confirm incident location and caller contact information.
• Enter details into call-processing or dispatch software and forward information promptly.

Skills

Active listening

Accurate typing

Verbal communication

Customer service experience

Education

High school diploma or equivalent

Tools

Call-processing software

Job description

National Public Safety Careers seeks 911 Call Takers in Annabella, Utah. The role involves handling emergency and non-emergency calls, confirming locations, and updating dispatcher software with accurate details.

Candidates should have a high school diploma or equivalent, strong listening skills, precise typing, and effective verbal communication. Training will cover call-taking procedures and certifications as required by the agency.