Emergency Communications Call Taker

National Public Safety Careers; Oquossoc (ME); On-site; USD 45,000 - 65,000; Full time

Benefits offered by this job

Health insurance

Retirement contributions

Paid leave

Employee-assistance programs

Continuing training

Job summary

National Public Safety Careers is seeking dedicated 911 Call Takers in Oquossoc, ME. The role involves handling emergency and nonemergency calls, verifying locations, and relaying accurate information to dispatch teams. You will work within structured procedures and undergo call-taking training.

Candidates should have a high school diploma or equivalent. Strong listening and typing skills, plus clear verbal communication, are essential for success in this challenging public safety environment.

Qualifications

• High school diploma or equivalent is required.
• Prior customer service or public-facing experience is helpful but not always required.
• Strong listening, typing, and clear verbal communication are essential.

Responsibilities

• Answer incoming emergency calls and nonemergency lines.
• Confirm incident location and caller contact information.
• Use approved questions to identify urgency and nature of situations.

Skills

Listening skills

Typing speed

Verbal communication

Education

High School Diploma or GED

Job description

National Public Safety Careers is seeking dedicated 911 Call Takers in Oquossoc, ME. The role involves handling emergency and nonemergency calls, verifying locations, and relaying accurate information to dispatch teams. You will work within structured procedures and undergo call-taking training.

Candidates should have a high school diploma or equivalent. Strong listening and typing skills, plus clear verbal communication, are essential for success in this challenging public safety environment.