Emergency Communications & Admin Coordinator

University of Maryland Medical System; Baltimore (MD); On-site; USD 40,000 - 56,000; Full time

Job summary

UMMC Midtown Campus, part of the University of Maryland Medical System, seeks a dedicated professional for its call center and emergency communications team in Baltimore. The role includes handling requests for service, coordinating transport, maintenance, safety alerts, and providing administrative support.

The ideal candidate will have a High School diploma, at least five years of multi-tasking experience with two years in administrative duties and two in customer service, with familiarity

Qualifications

• High School Diploma or GED required.
• Five years of multi-task work experience including two years in administrative duties and two years in customer service.
• Familiarity with medical terminology preferred.
• Healthcare environment and dispatching experience preferred.

Responsibilities

• Receive requests for service and perform call center and emergency communications functions.
• Investigate and communicate status of requests to customers.
• Provide administrative support for relevant departments.
• Research, collect, and prepare data for processing and data management.

Skills

Customer service orientation

Administrative duties

Data management

Medical terminology familiarity

Education

High School Diploma or GED

Job description

UMMC Midtown Campus, part of the University of Maryland Medical System, seeks a dedicated professional for its call center and emergency communications team in Baltimore. The role includes handling requests for service, coordinating transport, maintenance, safety alerts, and providing administrative support.

The ideal candidate will have a High School diploma, at least five years of multi-tasking experience with two years in administrative duties and two in customer service, with familiarity