Emergency Communications: 911 Call Taker (24/7 Shifts)

National Public Safety Careers; Red Cliff (CO); On-site; USD 35,000 - 50,000; Full time

Benefits offered by this job

Health insurance

Paid leave

Training opportunities

Job summary

National Public Safety Careers is seeking a 911 Call Taker in Red Cliff, CO. You will handle emergency and nonemergency lines, verify locations, and document details for dispatch. Training will certify you in required procedures and privacy practices.

Applicants should have a high school diploma or equivalent and demonstrate strong listening, typing, and communication skills. Shifts may include nights, weekends, and overtime as needed.

Qualifications

• High school diploma or equivalent required.
• Strong listening comprehension and accurate typing are essential.
• Clear verbal communication and ability to follow structured procedures.
• Assessments and minimum scores determined by the agency.

Responsibilities

• Answer incoming emergency calls and assigned nonemergency lines.
• Confirm incident location and caller's callback information.
• Use standard questions to identify nature and urgency of the situation.
• Enter accurate details into call-processing or dispatch software.
• Forward incident information promptly to the dispatch function.
• Provide pre-arrival instructions only within training.

Skills

Listening skills

Typing accuracy

Verbal communication

Following procedures

Education

High School Diploma or equivalent

Job description

National Public Safety Careers is seeking a 911 Call Taker in Red Cliff, CO. You will handle emergency and nonemergency lines, verify locations, and document details for dispatch. Training will certify you in required procedures and privacy practices.

Applicants should have a high school diploma or equivalent and demonstrate strong listening, typing, and communication skills. Shifts may include nights, weekends, and overtime as needed.