911 Call Taker — Critical Public Safety Operator (24/7)

National Public Safety Careers; Swink (CO); On-site; USD 36,000 - 54,000; Full time

Benefits offered by this job

Health insurance

Retirement contributions

Paid leave

Employee-assistance programs

Job summary

National Public Safety Careers is seeking 911 Call Takers for Swink, Colorado. You will answer emergency calls, confirm location and caller information, and document details for dispatch coordination.

Candidates should have a high school diploma or equivalent; prior customer service or public safety experience is helpful. Training and certifications will be provided. The position may require 24-hour shifts and rotating schedules.

Qualifications

• Requires strong listening and data-entry/typing accuracy.
• Clear verbal communication and ability to follow procedures.

Responsibilities

• Answer incoming emergency calls and assign lines.
• Confirm incident location and caller information.
• Use approved questions to identify urgency.
• Enter details into call-processing or dispatch software.
• Forward information to dispatch promptly.
• Provide pre-arrival instructions within training.
• Use language-access resources when needed.
• Participate in training and certifications as required.

Skills

Listening comprehension

Typing accuracy

Verbal communication

Education

High school diploma or equivalent

Job description

National Public Safety Careers is seeking 911 Call Takers for Swink, Colorado. You will answer emergency calls, confirm location and caller information, and document details for dispatch coordination.

Candidates should have a high school diploma or equivalent; prior customer service or public safety experience is helpful. Training and certifications will be provided. The position may require 24-hour shifts and rotating schedules.