Emergency Communications: 911 Call Taker

National Public Safety Careers; Peaster (TX); On-site; USD 35,000 - 55,000; Full time

Job summary

National Public Safety Careers in Peaster, TX is seeking dedicated 911 Call Takers to join a public safety communications team. You will answer emergency and nonemergency calls, verify locations, and document information for dispatch.

This role requires strong listening and communication skills, accurate typing, and the ability to follow structured procedures. Training and certifications will be provided; 24/7 shift work may be required, including nights and weekends.

Qualifications

• High school diploma or equivalent required.
• Strong listening comprehension and clear verbal communication.
• Assessments and minimum scores determined by the hiring agency.

Responsibilities

• Answer incoming emergency calls and assigned nonemergency lines.
• Confirm incident location and caller’s callback information.
• Use approved questions to identify nature and urgency.
• Enter accurate details into call-processing or dispatch software.
• Forward incident information promptly to dispatch function.

Skills

Listening skills

Verbal communication

Typing

Education

High School Diploma or GED

Job description

National Public Safety Careers in Peaster, TX is seeking dedicated 911 Call Takers to join a public safety communications team. You will answer emergency and nonemergency calls, verify locations, and document information for dispatch.

This role requires strong listening and communication skills, accurate typing, and the ability to follow structured procedures. Training and certifications will be provided; 24/7 shift work may be required, including nights and weekends.