Emergency Call Taker - Start a Public Safety Impact

National Public Safety Careers; Somerset (CA); On-site; USD 42,000 - 64,000; Full time

Benefits offered by this job

Health insurance

Retirement contributions

Paid leave

Employee-assistance programs

Continuing training

Job summary

National Public Safety Careers is listing 911 Call Taker opportunities in Somerset, CA. This role involves handling emergency calls, extracting essential information, and coordinating with dispatch teams to initiate responses.

Successful candidates will have strong listening and typing skills, clear verbal communication, and the ability to follow structured procedures, with on-site work and rotating shifts as needed; benefits may apply.

Qualifications

• High school diploma or equivalent required; dispatch experience helpful.
• Strong listening, typing, and clear verbal communication needed.
• Ability to follow structured procedures and complete required assessments.

Responsibilities

• Answer incoming emergency calls and assign lines.
• Confirm incident location and caller’s callback information.
• Enter details into call-processing or dispatch software.
• Forward incident information to the appropriate dispatch function.
• Provide authorized pre-arrival instructions within training.

Skills

Listening skills

Typing speed

Verbal communication

Following procedures

Education

High school diploma or equivalent

Tools

Call-processing software

Job description

National Public Safety Careers is listing 911 Call Taker opportunities in Somerset, CA. This role involves handling emergency calls, extracting essential information, and coordinating with dispatch teams to initiate responses.

Successful candidates will have strong listening and typing skills, clear verbal communication, and the ability to follow structured procedures, with on-site work and rotating shifts as needed; benefits may apply.