Emergency Call Taker — Start a Life-Saving Career

National Public Safety Careers; Saint Agatha (ME); On-site; USD 40,000 - 62,000; Full time

Job summary

National Public Safety Careers is helping to connect applicants with 911 Call Taker opportunities in Saint Agatha, ME. The role involves answering emergency lines, confirming locations, and entering data into dispatch software.

Training and certification govern the pre-arrival instructions you provide to callers. Successful candidates typically have a high school diploma or equivalent, strong listening skills, accurate typing, and clear communication.

Qualifications

• High school diploma or recognized equivalent.
• Strong listening comprehension and accurate typing.
• Clear verbal communication and ability to follow structured procedures.
• Assessments determine minimum scores for the hiring agency.

Responsibilities

• Answer incoming emergency calls and assigned nonemergency lines.
• Confirm incident location and caller’s callback information.
• Use approved questions to identify nature and urgency of the situation.
• Enter accurate details into call-processing or dispatch software.
• Forward incident information promptly to dispatch function.
• Provide pre-arrival instructions only within training and certification.

Skills

Listening comprehension

Accurate typing

Clear verbal communication

Follow structured procedures

Education

High school diploma or equivalent

Job description

National Public Safety Careers is helping to connect applicants with 911 Call Taker opportunities in Saint Agatha, ME. The role involves answering emergency lines, confirming locations, and entering data into dispatch software.

Training and certification govern the pre-arrival instructions you provide to callers. Successful candidates typically have a high school diploma or equivalent, strong listening skills, accurate typing, and clear communication.