911 Call Taker - Emergency Communications Pro (24/7)

National Public Safety Careers; Standish (ME); On-site; USD 36,000 - 48,000; Full time

Benefits offered by this job

Health insurance

Paid leave

Continuing training

Job summary

National Public Safety Careers seeks 911 Call Takers for Steep Falls, ME to serve as the first point of contact during emergencies. You'll gather essential details, verify locations, and document information for responders, working in a 24-hour environment.

Successful applicants typically hold a high school diploma or equivalent, have strong listening and typing skills, and can follow structured procedures. Some vacancies may require training or certification after hire.

Qualifications

• Active listening and accurate typing are essential.
• Clear verbal communication with callers is required.
• Ability to follow structured procedures during emergencies.

Responsibilities

• Answer incoming emergency calls and assigned lines.
• Confirm incident location and caller information.
• Use approved questions to identify urgency and details.
• Enter information into call-processing or dispatch software.
• Forward incident data promptly to dispatch functions.
• Provide instructions within training and certification requirements.

Skills

Active listening

Typing

Verbal communication

Following procedures

Customer service experience

Education

High school diploma or equivalent

Job description

National Public Safety Careers seeks 911 Call Takers for Steep Falls, ME to serve as the first point of contact during emergencies. You'll gather essential details, verify locations, and document information for responders, working in a 24-hour environment.

Successful applicants typically hold a high school diploma or equivalent, have strong listening and typing skills, and can follow structured procedures. Some vacancies may require training or certification after hire.