Emergency Call Taker — 24/7 Shifts

National Public Safety Careers; Maywood (NE); On-site; USD 35,000 - 55,000; Full time

Benefits offered by this job

Health insurance

Retirement contributions

Paid leave

Employee assistance programs

Continuing training

Job summary

National Public Safety Careers is seeking qualified Call Takers for Maywood, NE. You will handle emergency and non-emergency lines, verify locations, and document information for dispatch teams. Training and certification support are provided as needed.

Ideal candidates will have a high school diploma, strong listening and communication skills, and the ability to follow structured procedures. Background checks and scheduling vary by agency.

Qualifications

• High school diploma or recognized equivalent required.
• Previous customer service or public safety experience is helpful but not always required.
• Successful candidates must have strong listening skills and the ability to follow structured procedures.

Responsibilities

• Answer incoming emergency calls and assigned lines.
• Confirm incident location and caller contact information.
• Use approved questions to identify nature and urgency of the situation.
• Enter details into call-processing or dispatch software and forward to dispatch.

Skills

Customer service

Active listening

Clear verbal communication

Typing speed

Education

High school diploma

Tools

Dispatch software

Job description

National Public Safety Careers is seeking qualified Call Takers for Maywood, NE. You will handle emergency and non-emergency lines, verify locations, and document information for dispatch teams. Training and certification support are provided as needed.

Ideal candidates will have a high school diploma, strong listening and communication skills, and the ability to follow structured procedures. Background checks and scheduling vary by agency.