Emergency Call Taker (24/7) — Start Your Public Safety Career

Public Safety Dispatch Network; Port Royal (KY); Vor Ort; USD 35.000 - 55.000; Vollzeit

Benefits dieser Stelle

Health insurance

Retirement contributions

Paid leave

Employee assistance program

Continued training

Zusammenfassung

Public Safety Dispatch Network seeks dedicated 911 Call Takers in Port Royal, KY. You will handle emergency and nonemergency calls, verify locations and caller details, and document data in dispatch software while coordinating with responders.

Applicants should have a high school diploma, strong listening and typing skills, clear verbal communication, and the ability to follow structured procedures. Training, certifications, and shift coverage are part of the role.

Qualifikationen

• Employers commonly require a high school diploma or equivalent.
• Customer service or phone support experience is helpful, dispatch experience not always required.
• Candidates must be able to follow structured procedures and communicate clearly.
• Strong listening, accurate typing, and professional spoken communication are essential.

Aufgaben

• Answer incoming emergency calls and nonemergency lines.
• Confirm incident location and caller contact details.
• Use approved questions to assess urgency and nature of the incident.
• Enter details into call-processing or dispatch software accurately.
• Forward information promptly to the appropriate dispatch function.
• Provide pre-arrival instructions within training and certification.

Kenntnisse

Active listening

Typing speed

Verbal communication

Procedural follow-through

Dispatch software

Ausbildung

High school diploma or equivalent

Tools

Dispatch software (general)

Jobbeschreibung

Public Safety Dispatch Network seeks dedicated 911 Call Takers in Port Royal, KY. You will handle emergency and nonemergency calls, verify locations and caller details, and document data in dispatch software while coordinating with responders.

Applicants should have a high school diploma, strong listening and typing skills, clear verbal communication, and the ability to follow structured procedures. Training, certifications, and shift coverage are part of the role.