Emergency Call Taker (24/7) – Start a Safety Career

Public Safety Dispatch Network; Flaxville (MT); In loco; USD 40.000 - 60.000; Tempo pieno

Vantaggi offerti da questo lavoro

Health insurance

Retirement contributions

Paid leave

Employee-assistance programs

Continuing training

Descrizione del lavoro

Public Safety Dispatch Network in Flaxville, MT is seeking 911 Call Takers to be the first point of contact for emergencies. You will ask focused questions, confirm where help is needed, and document information for responders coordinating the response.

The position may involve rotating shifts, nights, weekends, holidays, and overtime. Applicants typically have a high school diploma, customer service or dispatch experience is helpful, and successful candidates complete required training and

Competenze

• High school diploma or equivalent required or preferred.
• Experience in customer service, call handling, or public safety is helpful.
• Ability to follow structured procedures and attend required assessments.

Mansioni

• Answer incoming emergency calls and assigned nonemergency lines.
• Confirm incident location and caller’s callback information.
• Use approved questions to identify nature and urgency of the situation.
• Enter accurate details into call-processing or dispatch software.
• Forward incident information promptly to the appropriate dispatch function.
• Help distressed callers focus on essential questions and instructions.

Conoscenze

Listening comprehension

Accurate typing

Clear verbal communication

Ability to follow procedures

Formazione

High school diploma or equivalent

Strumenti

Dispatch software

Descrizione del lavoro

Public Safety Dispatch Network in Flaxville, MT is seeking 911 Call Takers to be the first point of contact for emergencies. You will ask focused questions, confirm where help is needed, and document information for responders coordinating the response.

The position may involve rotating shifts, nights, weekends, holidays, and overtime. Applicants typically have a high school diploma, customer service or dispatch experience is helpful, and successful candidates complete required training and