Emergency Call Taker - Critical Public Safety Support

National Public Safety Careers; Hubbell (NE); Vor Ort; USD 32.000 - 42.000; Vollzeit

Benefits dieser Stelle

Health insurance

Retirement contributions

Paid leave

Employee-assistance programs

Continuing training

Zusammenfassung

National Public Safety Careers in Hubbell, NE seeks 911 Call Takers to handle emergency and non-emergency lines, confirm locations, and document information for responders. Call takers may work rotating shifts, including nights and weekends, with required training and background checks.

A high school diploma or equivalent is commonly required, along with strong listening, typing, and clear communication. Benefits vary by employer; candidates will be screened per agency requirements and must

Qualifikationen

• High School Diploma or recognized equivalent.
• Strong listening comprehension and accurate typing.
• Clear verbal communication and ability to follow structured procedures.
• Minimum scores determined by hiring agency.

Aufgaben

• Answer incoming emergency calls and assigned nonemergency lines.
• Confirm incident location and caller’s callback information.
• Use approved questions to identify urgency of the situation.
• Enter accurate details into call-processing or dispatch software.
• Forward incident information promptly to the appropriate dispatch function.
• Assist distressed callers with essential questions and instructions.
• Use language-access resources when needed.
• Provide authorized pre-arrival instructions only within training and certification.

Ausbildung

High School Diploma

Jobbeschreibung

National Public Safety Careers in Hubbell, NE seeks 911 Call Takers to handle emergency and non-emergency lines, confirm locations, and document information for responders. Call takers may work rotating shifts, including nights and weekends, with required training and background checks.

A high school diploma or equivalent is commonly required, along with strong listening, typing, and clear communication. Benefits vary by employer; candidates will be screened per agency requirements and must