Emergency Call Taker — 24/7 Public Safety Support

National Public Safety Careers; Farley (IA); On-site; USD 32,000 - 48,000; Full time

Benefits offered by this job

Health insurance

Retirement contributions

Paid leave

Continuing training

Job summary

National Public Safety Careers seeks motivated individuals to fill 911 Call Taker opportunities in Farley, IA. The role involves taking emergency calls, confirming locations, and documenting information to support responders.

Training and certifications are provided as required by the agency. Applicants should have a high school diploma or equivalent; prior customer service or dispatch experience is helpful but not mandatory.

Qualifications

• High school diploma or equivalent is required or preferred.
• Previous customer service or call-center exposure is helpful but not always necessary.

Responsibilities

• Answer incoming emergency and non-emergency lines.
• Confirm incident location and caller contact information.
• Enter details into call-processing or dispatch software.
• Forward incident information to the appropriate dispatch function.

Education

High school diploma or recognized equivalent

Job description

National Public Safety Careers seeks motivated individuals to fill 911 Call Taker opportunities in Farley, IA. The role involves taking emergency calls, confirming locations, and documenting information to support responders.

Training and certifications are provided as required by the agency. Applicants should have a high school diploma or equivalent; prior customer service or dispatch experience is helpful but not mandatory.