Emergency Call Taker — 24/7 Public Safety Support

Public Safety Dispatch Network; Corinna (ME); On-site; USD 38,000 - 52,000; Full time

Benefits offered by this job

Health insurance

Retirement contributions

Paid leave

Employee-assistance programs

Job summary

Public Safety Dispatch Network seeks 911 Call Takers in Corinna, ME to handle emergency and nonemergency calls, verify locations, and document details in dispatch software. Training covers essential procedures and accurate communication. Roles involve shift work and adherence to agency policies.

Candidates should have a high school diploma and strong listening and typing skills, with the ability to follow structured steps in busy, high-stakes environments. Benefits vary by employer.

Qualifications

• High school diploma or recognized equivalent required.
• Strong listening comprehension and accurate typing skills.
• Clear verbal communication and ability to follow structured procedures.

Responsibilities

• Answer incoming emergency calls and nonemergency lines.
• Confirm incident location and caller’s callback information.
• Use approved questions to identify urgency and nature of the situation.
• Enter accurate details into call-processing or dispatch software.
• Forward incident information promptly to the appropriate dispatch function.
• Provide pre-arrival instructions within training and certification.

Skills

Active listening

Typing accuracy

Clear verbal communication

Ability to follow procedures

Education

High School Diploma or equivalent

Tools

Dispatch software

Job description

Public Safety Dispatch Network seeks 911 Call Takers in Corinna, ME to handle emergency and nonemergency calls, verify locations, and document details in dispatch software. Training covers essential procedures and accurate communication. Roles involve shift work and adherence to agency policies.

Candidates should have a high school diploma and strong listening and typing skills, with the ability to follow structured steps in busy, high-stakes environments. Benefits vary by employer.