Emergency Call Taker - 24/7 Public Safety Support

Regional 911 Intake Solutions; Bridgeport (NJ); On-site; USD 32,000 - 42,000; Full time

Benefits offered by this job

Health insurance

Retirement contributions

Paid leave

Job summary

Regional 911 Intake Solutions is seeking dedicated 911 Call Takers for Bridgeport, NJ. You will handle emergency and nonemergency lines, confirm locations and callback details, and document information for dispatch coordination. Training and certifications may be required.

Successful candidates typically have a high school diploma and strong listening, typing, and verbal communication skills. Shift work, background checks, and eligibility requirements apply.

Qualifications

• Strong listening comprehension and clear verbal communication.
• Accurate typing and attention to detail.
• Ability to follow structured procedures and instructions.

Responsibilities

• Answer incoming emergency calls and assigned nonemergency lines.
• Confirm incident location and caller's callback information.
• Use approved questions to identify the nature and urgency of the situation.

Skills

Active listening

Typing

Verbal communication

Following procedures

Education

High school diploma or equivalent

Job description

Regional 911 Intake Solutions is seeking dedicated 911 Call Takers for Bridgeport, NJ. You will handle emergency and nonemergency lines, confirm locations and callback details, and document information for dispatch coordination. Training and certifications may be required.

Successful candidates typically have a high school diploma and strong listening, typing, and verbal communication skills. Shift work, background checks, and eligibility requirements apply.