Emergency Call Taker — 24/7 Public Safety Support

National Public Safety Careers; Arp (TX); On-site; USD 36,000 - 48,000; Full time

Benefits offered by this job

Health insurance

Retirement contributions

Paid leave

Employee-assistance programs

Continuing training

Job summary

National Public Safety Careers is seeking dedicated individuals to become 911 Call Takers in Arp, TX. You will handle emergency and nonemergency lines, confirm locations and caller details, and document information for dispatch coordination.

Candidates should have a high school diploma or equivalent, strong listening and typing skills, and clear verbal communication. Training, background checks, and ongoing assessments are part of the role.

Qualifications

• High school diploma or recognized equivalent required.
• Customer service, telephone support, or public safety exposure is helpful.
• Strong listening, typing speed, and accurate communication are essential.

Responsibilities

• Answer incoming emergency calls and nonemergency lines.
• Confirm incident location and caller contact information.
• Use approved questions to identify urgency and nature of the situation.
• Enter details into dispatch software accurately.
• Forward information to the appropriate dispatch function.

Skills

Active listening

Typing accuracy

Clear verbal communication

Education

High school diploma or equivalent

Job description

National Public Safety Careers is seeking dedicated individuals to become 911 Call Takers in Arp, TX. You will handle emergency and nonemergency lines, confirm locations and caller details, and document information for dispatch coordination.

Candidates should have a high school diploma or equivalent, strong listening and typing skills, and clear verbal communication. Training, background checks, and ongoing assessments are part of the role.