Emergency 911 Call Taker & Dispatch Specialist

Public Safety Dispatch Network; Newington (GA); On-site; USD 36,000 - 52,000; Full time

Benefits offered by this job

Health insurance

Retirement contributions

Paid leave

Employee-assistance programs

Job summary

Public Safety Dispatch Network is seeking a 911 Call Taker in Newington, GA. The role involves answering emergency and nonemergency calls, confirming locations, and entering data into dispatch systems.

Successful candidates typically have a high school diploma and strong listening and communication skills, with training provided for required certifications. Shifts may include nights, weekends, and overtime depending on staffing.

Qualifications

• High school diploma or recognized equivalent.
• Previous customer service or call center experience is helpful.

Responsibilities

• Answer incoming emergency calls and nonemergency lines.
• Enter accurate details into call-processing or dispatch software.
• Forward incident information promptly to the appropriate dispatch function.
• Provide instructions within training and certification.

Skills

Active listening

Typing speed

Verbal communication

Emergency call taking

Dispatch software

Education

High school diploma

Tools

Dispatch software

Job description

Public Safety Dispatch Network is seeking a 911 Call Taker in Newington, GA. The role involves answering emergency and nonemergency calls, confirming locations, and entering data into dispatch systems.

Successful candidates typically have a high school diploma and strong listening and communication skills, with training provided for required certifications. Shifts may include nights, weekends, and overtime depending on staffing.